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Queens Library responds with a customer service win!

In the summer of 2017, UP-STAND ran a breastfeeding-friendly neighborhood campaign in which we surveyed our Western Queens community. "Where would you like to see twenty of our Breastfeeding Welcome Here signs displayed?", we asked.

Our poll revealed that Queens Library was one of the top 5 locations where UP-STANDers wanted to see "Breastfeeding Welcome Here" signs displayed. In direct response to this information, each of the Queens Library locations has posted breastfeeding friendly signage created by the NYC Department of Health. 

We want to thank the Queens Public Library for their responsiveness and excellent customer service.

Read the full statement from QPL Community Health Coordinator Tamara Michel below. 


In direct response to your constituency ranking Queens Library as one of the top 5 locations where you wanted to see "Breastfeeding Welcome Here" signs displayed in last year's community poll, I am happy to report that each of our locations has received signage and has been instructed to display it by the beginning of 2019. Thank you so much for the suggestion! I hope that these signs will serve as a good reminder for everyone and, more importantly, help our breastfeeding customers to feel welcome, safe and comfortable in our spaces. Thank you, again, for inspiring this important work!

Tamara Michel, MPH, CLC
Community Health Coordinator


Many thanks to Tamara for her hard work on this initiative on behalf of all of us, and to QPL's leadership for listening to their customers and taking action accordingly!

Want to join the movement?
Purchase our Breastfeeding Welcome Here signs for your business or start an initiative in your community.


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